Why SPi?

SPi is the transcription ‘vendor of choice’ for leading hospitals, clinics and group physician practices across the United States.

The key reasons that healthcare providers trust SPi with their medical transcription are:

Guaranteed Savings
SPi commits to guaranteeing a minimum of 20% savings on in-house and domestically sourced transcription services. We consult with our clients to quantify and capture these savings.

Quality Service Backed by Financial Guarantees
SPi is so confident that it will meet or exceed your quality and turnaround time requirements that we will provide you with financial guarantees regarding our service levels.

All Work Is Transcribed by SPi Employees
To ensure the highest quality and security standards, all transcription is performed by SPi employees, and offshore transcription is performed in highly secure, state-of-the-art, purpose-built facilities.  Further, all locations transcribe on a common, web-based transcription platform, thereby ensuring seamless and transparent transcription and reporting. Through its operations in the United States, India and the Philippines, SPi and its employees provide unparalleled levels of service 7x24x365.

Best Practices in Data Security and Privacy
All SPi operations are 100% HIPAA compliant. SPi is one of the few transcription service providers to have the ISO-27001 certification for Information Security.

Experienced Management Team and Financial Stability
The SPi senior management team has over 100 years of combined experience in medical transcription and healthcare information services. Our parent company, PLDT, has committed over $100 million to SPi to ensure financial stability and fund organic growth.